Shipping & Delivery
Delivery
When you place an order, we will estimate shipping and delivery
dates for you based on the availability of your items and the
shipping options you choose.
We will do our best to accurately have your package shipped from our facilities to your destination
address in the shortest time frame (2-5 days as maximum).
Shipping
Shipping costs for orders from ElyShop.com depend upon the option
you choose: Express Courier or International Post Service.
Please note that the shipping rates are size & weigh-based.
The minimum charge will be of Euro 20 (Twenty).
Withdrawal right
According to the art. 5 of Lgs. D. of the 22th of May 1999 n.185, Customer
( when he is qualifiable as a "consumer" according to art. 1
lett. B of Lgs D. of the 22th of May 1999 n.185) can back out of a contract
and return the ordered Products without any forfeiture and without stating
his reasons, within 10 (ten) working days from the goods arrival.
According to the previous paragraph , the withdrawal right must be
made by the Customer, on pain of forfeiture, by registred letter adressed
to ElyShop, Via Fiordalisi, 12 27020 Parona (PV) Italy, within 10 (ten)
working days from the goods arrival. This communication can also be made
by telegram or fax to ElyShop at the telephone number 0039 (0) 384253914
on condition that it is confirmed by registred letter within 48 hours
after posting telegram or fax.
All returned goods (that are to be perfectly integral and added by the
original packaging) have to be allowed by ElyShop Customers Service that
will grant a number of authorizations (RMA). When the Customer receives
RMA number, he can post the Product to this adress: ElyShop via Fiordalisi,
12 27020 Parona (PV) Italy.No package on delivery will be considered.
Once ElyShop has received the Products (and have verified their integrity)
it arranges for crediting the price of the returned Products (as pointed
out in invoice) as soon as possible retaining, where it's necessary, shipping
charges that will be at Customer's expense finally.
The withdrawal right in previous first paragraph can't be asserted by the
Customer when all purchased Products are audiovisuals or computer softwares
that the Customer has already opened out.
